new bet Privacy Policy

When you register and use new bet, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. The information we collect falls into two main categories: information you provide directly to us, and information we collect automatically when you use the platform. We collect only what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

Information you provide directly includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information used for deposits and withdrawals in Philippine pesos. You may also provide additional documents when we request identity verification, such as a government-issued ID. Information we collect automatically includes your device type, browser, IP address, session duration, pages visited, and gameplay activity. This technical data helps us maintain platform security, detect fraud, and improve the overall experience for players accessing new bet from the Philippines.

new bet uses the personal data we collect for specific, legitimate purposes that are directly connected to operating a safe and enjoyable gaming platform for players in the Philippines. The primary purpose is to create and manage your player account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We also use your data to personalise your experience on the platform, such as remembering your preferred games and displaying relevant content in the game lobby, fish game section, and casino area.

We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. Where you have opted in, we may also send you promotional communications about platform features and offers — you can opt out of these at any time by contacting our support team. Your gameplay data is used to monitor for responsible gaming indicators and to detect unusual activity that may suggest fraud or a breach of our terms. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

new bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only in the limited circumstances described in this section, and only to the extent necessary for each specific purpose. Our primary reason for sharing data with third parties is to enable the platform to function — for example, sharing payment details with our payment processing partners so that your deposits and withdrawals in Philippine pesos can be completed securely and efficiently.

We may also share your data with identity verification providers who help us confirm that players meet our eligibility requirements, including the minimum age requirement for online gaming in the Philippines. In cases where we are required by law, regulation, or a valid legal order, we will disclose relevant information to the appropriate authorities. If new bet undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.

Protecting your personal data is a core responsibility that new bet takes seriously. We implement a range of technical and organisational security measures designed to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls that limit who within our organisation can view your personal information, and regular security assessments of our platform infrastructure. Our payment processing systems are designed to handle Philippine peso transactions securely, and we do not store full payment card details on our servers.

While we work hard to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — we strongly encourage you to use a strong, unique password for your new bet account and to never share your login credentials with anyone. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, please contact our support team immediately at [email protected] so we can take prompt action to investigate and protect your account.

As a player using new bet from the Philippines, you have rights in relation to the personal data we hold about you. You have the right to access the personal information we hold about you and to request a copy of it. You have the right to request correction of any inaccurate or incomplete data. You have the right to request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purposes for which it was collected and we have no legal obligation to retain it. You also have the right to object to or restrict certain types of processing, and to withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable data protection requirements. Please note that some requests may be subject to limitations — for example, we may need to retain certain data for legal, regulatory, or fraud prevention purposes even after you request deletion. If you have concerns about how we handle your data that we have not been able to resolve, you may have the right to raise a complaint with the relevant data protection authority in the Philippines.

new bet uses cookies and similar tracking technologies to make the platform work properly and to improve your experience as a Filipino player. Cookies are small text files stored on your device when you visit our website. We use strictly necessary cookies that are essential for the platform to function — these include session cookies that keep you logged in during your visit and security cookies that help protect your account. Without these cookies, core platform features such as account login and game access would not work correctly.

We also use functional cookies that remember your preferences, such as your language settings and recently played games, so you do not have to reset them each time you visit. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. For more information about how cookies work and how to control them, most modern browsers include built-in help documentation that explains your options.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way new bet handles your personal data, we encourage you to get in touch with our support team. We are committed to addressing privacy-related enquiries promptly and transparently, and all communications are handled in Philippine English to ensure clarity for our Filipino players. You can reach us by email at [email protected] — please include your registered username and a clear description of your privacy concern so we can assist you as efficiently as possible.

For general questions about the platform, account management, or responsible gaming, our FAQ page covers the most common topics raised by players. If your query relates to responsible gaming or self-exclusion, please visit our Responsible Gaming page for dedicated guidance. We review and update this Privacy Policy periodically to reflect changes in our practices or applicable law — the most current version will always be available at this page, and the "Last Updated" date at the top will reflect when the most recent changes were made.